Monday to Friday - 9.00am to 4:00pm
For urgent faults outside of these hours, please follow the after hours procedure.
Welcome to Alchera Living Property Department Helpdesk
Requestor
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Request Type
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Location Details
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Asset
Job Type
Category
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Air Conditioning /Refrigeration/HVAC
Building
Carpentry
Cleaning
Communications
Electrical
Fencing , Gates and Auto Doors
Fire Protection
Flooring
General Labour
Glazing
Hard Landscaping
Investigation/Inspection or Specialist Consulting
Irrigation
IT
Lift Elevator
LTMP & Capital Replacement Forecast
Painting
PAUSE/HOLD/REVIEW
Pest & Weed
Plant & Equipment
Plastering
Plumbing & Gas
Roads, Pathways & Paving
Roofing
Security
Signage
Soft Landscaping
Sports Fields
Sports Play Structure
Structural
SUPPLY ONLY
Swimming Pool
Waste Management
Sub-cat
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Request Description
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Priority
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Within 2 Days ( 2.00 Days)
Within 3 Days ( 3.00 Days)
Within 7 Days ( 7.00 Days)
Within 1 Month ( 1.00 Months)
Within 3 Months ( 3.00 Months)
Within 3 Weeks ( 3.00 Weeks)
Emergency ( 2.00 Hours)
Within 10 Weeks ( 10.00 Weeks)
Within 2 weeks ( 2.00 Weeks)
Within 6 Weeks ( 6.00 Weeks)
Urgent ( 8.00 Hours)
Within 8 Weeks ( 8.00 Weeks)
Within 10 Days ( 10.00 Days)
Within 6 Months ( 6.00 Months)
Within 9 Months ( 9.00 Months)
Within 2 Months ( 2.00 Months)
As Per Specific Dates Listed in Tasks ( 8.00 Days)
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